Shipping & Returns

Last updated: October 23, 2026

Processing Time:
Orders are processed after payment is confirmed. You will receive an email confirmation once your order has shipped.

Shipping:
Available shipping destinations, shipping costs and estimated delivery times are shown at checkout before you complete your order.

Tracking Your Order:
Once your order ships, you will receive a tracking number by email so you can follow your package.

Returns:
For hygiene and safety reasons, we can only accept returns of unopened and unused products in their original packaging. To request a return, please contact us at minabeautylabs@gmail.com with your order number before sending any item back.

Damaged or Incorrect Items:
If your order arrives damaged or you received the wrong item, please contact us as soon as possible with your order number and a photo of the item. We will be happy to help.

Refunds:
Once your return is received and inspected, approved refunds are issued to the original payment method. Original shipping costs are non-refundable unless the item arrived damaged or incorrect.

Contact:
For any questions about your order, please email us at minabeautylabs@gmail.com.
Mina Beauty Labs, Newport Beach, California, USA

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your beauty products, we offer a straightforward return process. Please ensure items are returned in their original packaging within 30 days of delivery. For hygiene reasons, we can only accept returns on unused and unopened products. Once received, our team will process your refund or exchange within 5-7 business days.